A Video Solution For Every Finance Use Case

High Quality Safe and Secure Video Chat App for Customer Service purposes

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Customer Service

Customer Service

Safe and Secure Live Video Communication Provides More Information: It is a given that friendly faces make customer service exchanges better; after all, the more information your customer service representative have about your customers, the better they will do resolving issues. Is this person angry, anxious, annoyed, or happy, satisfied, and relieved? This means your customer service representative can have this most valuable piece of extra customer information when deciding how to respond to or engage your customer.

Safe and Secure Live Video Communication Allows You to Study Interactions Between your Customer Service Representative and your Customers: Have you ever wanted to know how your customer service representative’s communication style positively or negatively interacts and affects you customers? No problem. Just look for those customers who gave one of your customer service representative poor ratings, watch their recorded interaction, and find out what happened during the communication between them and your customer.

Provide Immediate Feedback to Your Customer Service Representatives via Safe and Secure Live Video Communication: Once you have studied the recording of interactions, you can then provide immediate feedback via live video communication to your customer service representative so that they can improve their skills. Simply upload the video recording to their dashboard and coach your customer service representative.

Field Representative

Field Representative

Save Your Field Representative and Your Customers Time with Safe and Secure Live Video Communication: Have your customer record the problem and send it to your field representative ahead of time for them to study it. Chances are, all your field representatives have to do is bring a part with them without having to waste time visiting and ordering the part afterward.

Solve Your Customers Problems via Safe and Secure Live Video Communication: Use our safe and secure live video communication to help your field representatives solve your customer’s problems by seeing the problem remotely, as if they were there, and coaching the customers on how to solve the problem.

Accountant

Accountant

Conduct Interviews via Safe and Secure Live Video Communication: First of all, it is super secure and never shared with anyone or recorded. We keep no part of your communication unless you want to record it; so do not worry if you are talking about sensitive information.

Review your customer’s case with them via safe and secure live video communication. Offer advice ahead of time before finalizing documentation.

Lawyer

Lawyer

Interview Clients via our Safe and Secure Live Video Communication Services: First of all, it is super secure and never shared with anyone or recorded. We keep no part of your communication unless you want to record it; so do not worry if you are talking about sensitive information.

Immigration lawyers routinely have to interview clients who are currently in another country. They can use our safe and secure live video chat services to do so.

Depose Clients via our Safe and Secure Live Video Communication Services: Depose your clients from your office via our safe and secure live video chat services. If permitted, you can even record the conversation and create a transcript of it!

Human Resources

Human Resources

Interview Candidates via our Safe and Secure Live Video Communication Services: Have candidates leave video recorded interviews or you can interview them live via our safe and secure video communication services.

Employee Reviews: Conduct your quarterly, bi-annually, or yearly reviews via our safe and secure video communication services.

Employee Corrective Action: Offer employees feedback and corrective actions via our safe and secure video communication services.

Downsizing Projects: Cut on prohibited and wasteful travel expenses by having your downsizing specialist conduct their duties via our safe and secure video communication services.

Sales Departments and E-Commerce

Sales Departments and E-Commerce

Help Your Customers Feel Special During the Sales Process: Buying can be an exhausting and frustrating process. Help your customers by providing them with demos on products you are selling via our safe and secure video communication services. Just have your sales associate record themselves using the product inside or outside of work.

Create Video Communities Focused on One Loved Product: Create a video community where customers upload videos of what they think about or how they use the products you sell and they love.

Follow Up with Live Video: Supplement demos and marketing videos with live help from sales representative via our safe and secure live video communication services.

Marketers

Marketers

Meet Online Via our Safe and Secure Video Communications Service: Offer your customers an opportunity to work with you around their schedule, anytime, anywhere.

Online Fun Focus Groups: Have your focus groups online via video communication services. Let your participants use emoji or filters to tell you what they think about a product. Find out how your participants really feel about your products by studying their recorded nonverbal communication. Are your participants interested and engaged or bored and detached?

Online Fun Focus Groups: Have your focus groups online via video communication services. Let your participants use emoji or filters to tell you what they think about a product. Find out how your participants really feel about your products by studying their recorded nonverbal communication. Are your participants interested and engaged or bored and detached?